Shipping policy

KOKO IKIZEN SHIPPING POLICY

We aim to provide a seamless shopping experience, ensuring your orders are delivered promptly and securely.

📦 Shipping Fees

  • FREE Shipping: All orders PHP5,000 and above qualify for free shipping.​
  • Standard Shipping: Orders below PHP5,000 incur a standard shipping fee, calculated at checkout based on your location.​

đźšš Delivery Timeframes

Our deliveries are facilitated by our shipping partner, adhering to their standard delivery schedules:​

  • Metro Manila: 1–3 business days​
  • Provincial Areas: 3–10 business days​

Please note: Delivery times may vary due to factors such as holidays, peak seasons, or unforeseen circumstances.

🌏 Shipping Coverage

We ship nationwide across the Philippines. For international shipping inquiries, please contact us at hello@kokoikizen.com or send us a message via Facebook or Instagram @kokoikizen.​

đź“Ť Order Tracking

Once your order is dispatched, you’ll receive a tracking number via email or SMS to monitor your shipment’s progress.​

âť—Important Reminders

  • Ensure your shipping address and contact details are accurate to prevent delivery delays.​
  • Shipping fees are non-refundable, except in cases where the product received is defective or incorrect.​

For any shipping-related questions or concerns, feel free to reach out to us at hello@kokoikizen.com. We’re here to assist you. 

Note: The delivery timeframes provided are based on our shipping partner’s standard schedules. We will update you accordingly should there be any changes. 

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